Payment Policy for Aventera. (Brand of Onlivo)

Last updated: 06-10-2023

This Payment Policy describes the terms and procedures relating to payments for products and services offered by Onlivo through the website [https://aventera.co/ ].

1. Accepted payment methods

We accept the following payment methods for purchases on our website:

• iDeal
• Bancontact
• Credit cards (Visa, MasterCard, American Express, CB)
• PayPal
• Klarna Pay Later
• Klarna Pay Now
• Bank transfer (contact us for bank details)

2. Currency

All prices and transactions on our website are displayed in Euro (EUR) unless otherwise stated.

3. Payment terms

When placing an order on our website, payment is due at the time of purchase unless otherwise stated. Subscription services have specific billing cycles as stated on the product page.

4. Billing and Subscriptions

If applicable, we will bill subscription payments at the specified frequency (e.g. monthly or annually). Customers have the ability to manage or cancel their subscription through their account settings on our website.

5. Payment refunds and repayments

For information regarding returns policies and refunds, please refer to our returns policy available on our website.

6. Payment security

We take payment security seriously and use secure payment processors to process payment information. All payment information is encrypted and meets relevant security standards.

7. Collection procedures

If a payment is not made on time, we reserve the right to take appropriate steps to collect the outstanding payment, including charging penalties and forwarding unpaid accounts to collection agencies.

8. Contact information for payment questions

For questions or issues regarding payments, please contact us at: info@aventera.co.

9. Changes to the payment policy

This payment policy may change from time to time. Customers will be notified of such changes via a notice on our website.